Return Policy

1. Return Eligibility

We want you to be satisfied with your purchase. You may request a return within 30 days of delivery if the product is:

Defective
Damaged during shipping
Incorrect item received

2. Non-Returnable Items

We do not accept returns for:

Products damaged due to misuse
Items without original packaging
Devices that have been physically altered or repaired by unauthorized persons

3. Return Process

To initiate a return:

Contact us at support@blinksecurehome.com
Provide your order details and issue description
Our support team will guide you through the return process

4. Refunds

Once your returned item is received and inspected:

Approved refunds will be processed within 5–10 business days
Refunds will be issued to the original payment method

5. Shipping Costs

Return shipping costs may be covered by Bellvision only in cases of defective or incorrect products.